Warranty Information

Magazines purchased from an Authorized Hexmag Distributor, Dealer or Hexmag Direct are fully warranted to the original owner against defects in materials and manufacturing processes.
(Proof of purchase may be requested).

 

IF OUR PRODUCT NO LONGER OPERATES AS INTENDED, HEXMAG WILL REPLACE OR REPAIR IT WITHOUT CHARGE TO THE ORIGINAL OWNER.*

 

*This warranty does not cover failures resulting from: User accidents – (ie. loading or using the wrong ammunition); Misuse – (ie. using the magazine for a function that it is not intended for or a caliber it was not made for); Exceeding the design parameters, function or deforming the magazine; Improper care or modifications. We do not warranty the use of pinning, gluing or painting of any kind or removal of any material on a Hexmag magazine without Hexmag’s consent. For more information on our warranty program or to inquire about a warranty claim, please contact us directly. Please include a detailed description of the issue you are experiencing, along with any images that are relevant, your preferred contact method and shipping information.

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